Q: What does the service allows me to do?
A: The service allows you to chat with other users in various chat rooms and to invite people you find interesting for a private one-2-one chat over SMS.
Q: How do I start using the service?
A: To start using the service simply SMS 'Chat'to 636. If you haven’t already done so, you will be asked to create a profile (nick, age, gender and location). This step is omitted if you have already created a profile.
Q: How do I enter a chat room to chat publicly with other users?
A: You will be sent a list of chat rooms in response to the 'Chat'command. Please reply with the ID of the room you wish to enter and chat in.
Q: How do I start chatting with other users in a chat room?
A: To chat with other users in a chat room simply reply to the message you receive when you enter a chat room or to any of the messages you receive while in the chat room.
Q: How do I get a list of people who are in a chat room?
A: To see who is in the chat room you are in, reply to a message you receive from the chat room with the 'List'command.
Q: How do I leave a chat room?
A: To leave a chat room, reply to a chat room message with the 'Exit'command.
Q: How do I invite another user for a private one-2-one chat?
A: While in a chat room to invite another user to chat privately, reply to a chat room message with the command nick<space>message e.g. Ahmed hello how are you?
Q: How can I search profiles to find people to chat with?
A: To search profiles to find other users to chat with, send 'Search'to 636 and follow the easy steps.
Q: Is there a way to filter the search results I receive?
A: Yes there is. Simply reply with the command 'Filter'to the message that contains results of the search you conducted.
Q: Am I able to chat privately with other users without entering a chat room?
A: Yes you are. Simply send 'Search'to 636 to find people whom you can then invite for a private chat.
Q: How do I block someone from starting a one-2-one chat with me?
A: Simply reply 'Block'when you receive a private chat message from another user.
Q: How do I un-block someone that I had blocked previously?
A: Reply to user’s message with 'Unblock'or search the same user and send SMS to the user. The system will reply with 'this user is blocked’, then simply reply with 'Unblock'
Q: How do I stop the service from sending me any private chat requests?
A: Send the command MS<space>U to 636.
Q: How do I resume receiving private chat requests?
A: Send the command MS<space>R to 636.
Q: Is there a way to maintain a contact / friends list?
A: Yes there is. While in a chat room, reply to a chat room message with the command Nick<space>ADD e.g. Ali ADD. The user Ali will be added to your friends list and you will receive a notification when he joins a room / comes online.
Q: How do I change my profile?
A: You can change your profile by sending the command 'Change Profile'or 'CP'to 636.
Q: Who can use this service?
A: This service is available for Jazz Prepaid subscribers only.
Q: How can I unsubscribe from this service?
A: You can unsubscribe by sending “unsub” via SMS to 636.